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Product Strategy and Consulting

Get your tactical roadmap to success.

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Co-Development Program

Let’s navigate growth, together.

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UI/UX Design

Elevate your product with designs that captivate and resonate.

DevOps

Enhance your operations with our DevOps expertise.

Coding & Testing

Discover our technology acumen and unleash the full potential of your product.

AI & Chatbot

Transform your user interactions with AI brilliance

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Blog

Deeply written articles on strategy, design, technology, and business.

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Case Studies

Outcomes of our strategic design and development journey.

© Copyright  2024 Siam Computing. All Rights Reserved.

Gen AI

Explore boundlessly, create freely with GenAI.

Machine Learning

Data-driven predictions and innovation.

AI Driven Development

Streamlining Development From Coding To Deployment.

Image & Video Processing

AI for enhanced, analyzed, and automated visual processing.

Conversational AI

Automate Interactions & Personalise Experience.

© Copyright  2024 Siam Computing. All Rights Reserved.

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Conversational AI

Conversational AI reimagines interaction. Imagine having natural conversations with AI that understands you, tailors experiences to your needs, and automates repetitive tasks. This 24/7 support unlocks valuable insights, empowering you to build stronger connections and improve experiences.

Application areas

A customer service bot handles routine inquiries, letting human agents tackle complex issues. This speeds up response times and improves customer satisfaction by directing queries to the right responder.
 

01

Customer Support and Engagement

Bots handle initial inquiries and routine tasks, while copilots assist with complex issues, enhancing the overall customer experience and improving retention rates.

02

E-commerce Assistance

Bots facilitate transactions, provide product recommendations, and handle order tracking, while copilots assist with personalized shopping experiences, improving sales and customer satisfaction.

03

Content Creation and Marketing

Copilots help generate content for marketing campaigns, while bots distribute this content through various channels, increasing brand visibility and engagement.

04

HR and Recruitment Automation

Bots screen resumes, schedule interviews, and answer candidate questions, while copilots assist with candidate assessment and talent management, streamlining the recruitment process.

05

Project Management and Collaboration

Bots manage task assignments, reminders, and deadlines, while copilots assist with project planning, resource allocation, and team communication, enhancing productivity and coordination.

Benefits

24/7 Availability and Enhanced Productivity

Bots ensure uninterrupted service, handling tasks around the clock. Copilots automate repetitive work, allowing employees to focus on strategic activities.

Faster Responses and Improved Accuracy

Bots quickly address simple inquiries, boosting customer satisfaction. Copilots enhance task accuracy with suggestions and validations, reducing errors.

Reduced Costs and Knowledge Amplification

Bots lower operational costs by automating routine tasks. Copilots provide insights and access vast information, aiding informed decision-making.

Scalability and Personalized Assistance

Bots effortlessly manage increased inquiry volumes as businesses grow. Copilots learn user preferences, delivering customized support to maintain satisfaction.

Data Collection and Analysis and Reduced Cognitive Load

Bots gather valuable interaction data for service improvement. Copilots process complex information, reducing mental strain on employees and fostering innovation.

Techniques of Conversational AI

Bots and co-pilots are advanced software designed to automate tasks and assist users. Bots handle repetitive tasks, while co-pilots provide guidance using AI. They streamline workflows and offer real-time assistance, ideal for customer service, data analysis, and scenarios requiring efficiency and accuracy.

7 steps to implement

Multi-Agent Systems (MAS) in AI involve multiple intelligent agents working collaboratively to achieve common goals or solve complex problems. These systems, characterized by autonomy, social ability, reactivity, and proactivity. MAS hold promise for the future, especially with their integration into IoT, smart cities, edge computing, and enhanced human-agent interactions. As AI advances, MAS will drive innovation and efficiency across various domains.

7 steps to implement

Case study

Revolutionizing Patient Records: An AI-powered EMR Bot for Streamlined Medical Documentation

Case study

Smart Study: AI-Powered, Personalized Learning Made Easy

Tools/Library

Python

OpenAI

AWS Services

MySQL

MongoDB

Langchain

Common challenges clients face

During the AI strategy phase we need to carefully evaluate the cost-benefit of implementing AI for all your customer interactions. If the ROI is clear to implement AI for all users, then we can implement methods of smart questions or query caching to reduce the api calls. Several methods exist to reduce token costs.
Implementing Generative AI typically doesn’t demand major alterations to existing technology infrastructure or systems, as it operates independently. Its standalone nature allows for seamless integration without disrupting current operations, making it a versatile solution for various applications.
To ensure the security of customer information when using AI tools with our data, implement robust encryption protocols, access controls, and regular security audits. Additionally, adhere to strict data privacy regulations and transparently communicate privacy measures to customers to foster trust.
Well, it completely depends on a number of factors, including the scope of the project, number of solutions developed, man-hours invested and more. Siam provides time-tested AI consulting to its clientele and assesses the project before initiating to give a ballpark figure to go ahead with.
To ensure ethical, transparent AI solutions aligned with business values, implement robust frameworks, conduct regular audits, and engage stakeholders for feedback and oversight. This approach fosters trust, accountability, and fairness in AI deployment.

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